Acceptable Use Policy

 
 

Version 15 (Last Updated 19th September 2024)

THESE RULES SET OUT WHAT YOU CAN AND CANNOT DO WHEN USING OUR SERVICES – PLEASE READ CAREFULLY BEFORE USE 

This acceptable use policy (“AUP”) sets out the terms under which you may access and use CETA iCFM (the "Solution"). This AUP supplements all other documents, policies and terms governing your use of the Solution. This AUP applies to all users of the Solution (“Authorised Users”).  

Your use of the Solution means that you accept, and agree to abide by, the terms of this AUP. 

The Solution is operated by CETA Software Limited ("we/us"). We are registered in England and Wales and our registered office is at 3 Meadow Court, Witney, Oxfordshire, OX28 6ER, England. 

  1. What you cannot do

1.1 You may use our Solution only for lawful purposes. You therefore may not use the Solution: 

1.1.1 in any way that breaches any applicable local, national or international law or regulation; 

1.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; 

1.1.3 for the purpose of harming or attempting to harm others, or for the purposes of promoting the same; 

1.1.4 to send, knowingly receive, upload, download, use or re-use any material which does not, or encourages others to not, comply with our content standards set out in clause 2; 

1.1.5 to encourage other users to use violence or commit illegal or criminal acts; 

1.1.6 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam) or distribute malware or any items of a destructive or deceptive nature; 

1.1.7 to falsify any protocol or email header information (e.g. “spoofing”); 

1.1.8 to collect user content or otherwise search or scrape the Website using automated means (such as harvesting bots, robots or scrapers) without our permission; 

1.1.9 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware or circumvent our security or authentication measures; 

1.1.10 to represent yourself as our agent, partner or affiliate, or make any representations, warranties or guarantees in respect of the Services; 

1.1.11 for the collection, storage or processing of any personal data, unless you have received prior consent from the individual whose personal data is being used. No special category personal data may be collected; 

1.1.12 for any high risk use where failure or fault of the Solution could lead to death or serious bodily injury of any person, or to severe financial, physical or environmental damage; 

1.1.13 if you are under 16. 

1.2 You agree not to: 

1.2.1 use meta tags, hidden text or metadata with our trademark, logo, URL or product name without our written consent; 

1.2.2 upload large amounts of unwanted or repetitive user content, post unsolicited commercial messages in comments, captions or tags, or try to artificially boost views or comments; 

1.2.3 sell or transfer your account details to any other person for compensation; 

1.2.4 reproduce, duplicate, copy or re-sell any part of our Solution in contravention of the provisions of any agreement you have with us;  

1.2.5 try to gain unauthorised access to or disrupt any part of the Solution, data, account or network by any means; 

1.2.6 execute load, stress, performance, penetration or vulnerability tests; 

1.2.7 access without permission, or interfere with, damage or disrupt any part of the Solution, equipment or network from which our Solution operate, software used within the Solution or equipment or network or software owned or used by any third party.  

1.3 You may not solicit your account details or access any account that belongs to another user, or undertake any related actions that violate the privacy or publicity rights of another user. 

1.4 You will not post anyone’s identification documents, sensitive financial information or information that is reasonably deemed to be confidential or private within the Solution.  

2. User Content Standards

2.1 Our aim is to maintain a safe and secure environment and to keep our Solution as a pleasurable experience for everyone. We therefore require that user content must not: 

2.1.1 defame any person; 

2.1.2 discriminate against any person based on race, sex, religion, nationality, disability, sexual orientation or age; 

2.1.3 infringe the intellectual property rights of any person; 

2.1.4 copy any person, or misrepresent the identity or affiliation of any person with any other person; 

2.1.5 deceive, or be likely to deceive, any person; 

2.1.6 breach any legal duty owed to a third party (such as a contractual duty or a duty of confidence); 

2.1.7 promote illegal activity; 

2.1.8 threaten, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; 

2.1.9 give the impression that it emanates from or is approved or endorsed by, us if this is not the case; or 

2.1.10 advocate, promote or assist any unlawful act (such as copyright infringement or computer misuse). 

2.2 When uploading any user content and when placing tags on any images, you will be required to provide us with information about that content to enable other users to access it. You therefore must: 

2.2.1 provide true, accurate and complete information; and 

2.2.2 confirm that the relevant user content is not in breach of any laws both in the UK and the country in which the user content was uploaded.  

Failure to comply with the above obligations result in your account being suspended, disabled, or otherwise terminated and the relevant content removed, confiscated and disclosed along with your account details under clause 3.2.6. 

2.3 Any user content that relates to comments must be accurate, genuinely held and compliant with applicable laws in the UK and in any country from which they are posted. 

3. Suspension & Termination

3.1 We will determine, in our discretion, whether there has been a breach of this AUP through your use of our Services. When a breach of this AUP has occurred, we may take such action as we deem appropriate. 

3.2 Failure to comply with any provision of this AUP constitutes a material breach of contract and may result in us: 

3.2.1 immediately (whether temporarily or permanently) withdrawing your access to our Services; 

3.2.2 immediate (whether temporarily or permanently) removing any posting or material uploaded by you to our Services; 

3.2.3 issuing a warning to you; 

3.2.4 taking legal proceedings against you for the reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; 

3.2.5 taking further legal action against you; and 

3.2.6 disclosing such information to law enforcement authorities either as required or as we reasonably feel is necessary.

3.3 We exclude all liability for our actions taken in response to breaches of this AUP. The responses described in this AUP are not limited, and we may take any other action we reasonably deem appropriate. 

4. Use by Minors

4.1 The use of any of Solution by anyone under the age of 16 is prohibited. Any account holder registering on behalf of a minor or permitting the use of their account by a minor shall be in breach of this AUP. 

5. Contact

5.1 You may contact us in relation to any queries you have in relation to this AUP or any documents referred to in it. Please direct all queries to: CETA Software Limited, 3 Meadow Court, Witney, Oxfordshire, OX28 6ER, England.